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 Published: 28/07/2016

Privacy statement
Published: 28/07/2016

Auckland City Hospital

Visiting hours and information
We welcome visitors at Auckland City Hospital. Family/whānau and visitors are important when people are unwell or getting better, and so is rest. We recommend two visitors at a time at the bedside. Whanau-Family Room

Visiting hours vary by hospital area. Other than Special Care Areas (e.g. Intensive Care Units), the visiting hours for most general wards are from 11am to 8pm, with patient rest hours between 1pm and 3pm.  Please avoid visiting during patient rest hours if possible. If visiting after 8pm, visitors must report to security at the reception desk on level 5. To confirm the visiting hours for a particular service, phone the specific service or the main hospital on (09) 367 0000 or see our individual departments and services. To visit outside of these times or for longer visits or larger group visits please talk to the charge nurse or midwife or the ward or unit.

Family/whānau rooms are available on each ward.  We ask that visitors are considerate of other patients and keep noise levels low when visiting, and supervise children at all times.

Please do not visit if  you are unwell. 

For more information about staying in the hospital, please download our visitor's brochure (PDF 1MB). 

Accommodation for
Te Whare Awhina is the f
amily/whānau accommodation service located on the Grafton site. Preference for this accommodation is given to family/whānau members who have travelled to Auckland from other regions. The accommodation charge is a set fee of $5.00 per person per night. In some instances this charge varies, check with your Kaiatawhai prior to them making a referral (phone 6296 or pager 934829). If you need accommodation, ask your nurse or midwife, or call a He Kamaka Oranga staff member on (09) 367 0000, extension 25380.

Facilities for visitors

There are public toilets for visitors (including toilets for the disabled), and parenting rooms with baby change areas, and an area suitable for breastfeeding on every floor.


Visitors brochure

For more information about staying in the hospital, please download our visitor's brochure (PDF 1MB).