Visiting hours and
We welcome visitors at Auckland
City Hospital. Family/whānau and visitors are important when people
are unwell or getting better, and so is rest. We recommend two
visitors at a time at the bedside.
vary by hospital area. Other than Special Care Areas (e.g. Intensive
Care Units), the visiting hours for most general wards are from 11am
to 8pm, with patient rest hours between 1pm and 3pm. Please avoid
visiting during patient rest hours if possible. If visiting after
8pm, visitors must report to security at the reception desk on level
5. To confirm the visiting hours for a particular service, phone the
specific service or the main hospital on (09) 367 0000 or see
individual departments and services. To visit outside of these
times or for longer visits or larger group visits please talk to the
charge nurse or midwife or the ward or unit.
rooms are available on each ward. We ask that visitors are
considerate of other patients and keep noise levels low when
visiting, and supervise children at all times.
Please do not
visit if you are unwell.
For more information about staying in the hospital, please
visitor's brochure (PDF 1MB).
Te Whare Awhina is the family/whānau accommodation service located on
the Grafton site. Preference for this accommodation is given to
family/whānau members who have travelled to Auckland from other regions. The accommodation charge is a set fee of $5.00 per person per
night. In some instances this charge varies, check with your Kaiatawhai
prior to them making a referral (phone 6296 or pager 934829).
If you need accommodation, ask your nurse or midwife, or call a He Kamaka
Oranga staff member on (09) 367 0000, extension 25380.
Facilities for visitors
There are public toilets for visitors
(including toilets for the disabled), and parenting rooms with baby
change areas, and an area suitable for breastfeeding on every floor.
more information about staying in the hospital, please
download our visitor's brochure