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Privacy statement
Published: 30/01/2015

Eligibility and fees

Will your healthcare at Auckland DHB cost you anything?

We have a publicly funded healthcare system for New Zealand citizens and permanent residents. The Government requires that all patients prove they are eligible to receive publicly funded healthcare and that we gather proof of eligibility status from each patient we see. In the case of an emergency this will be done as soon as possible after care.

If you are not eligible for publicly funded healthcare you will be charged for your care.

Proof of eligibility status

If we ask you for proof of eligibility please do not be offended. This is standard practice for all patients of any background. Even if you are a New Zealand citizen we are required to confirm your status. This initiative has been introduced in recent years. Patients who have been treated in the past prior to this initiative may now be asked to provide documentation to prove their status. We understand that you may find this frustrating; however this will ensure that you are not charged for your appointment by mistake. If you have confirmed your eligibility with another District Health Board (DHB) you must still confirm this status when you visit us. Once eligibility status has been recorded by us, patients will not usually be asked again.

You will be asked to provide copies of either:

  • Your passport (including all pages that have a NZ immigration stamp or sticker plus the photo page).
  • Your New Zealand birth certificate (and marriage certificate if your last name has changed).
  • Your New Zealand citizen certificate.

These details will be recorded in our database.

Frequently asked questions

Please view our Frequently asked questions [Word, 345KB] for more information or visit the Ministry of Health’s eligibility web pages at